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What Are KPI Reports? m

Kpis report

Performance measures can be shown through icons, gauges, traffic lights, and so on. Exhibit 5.6 is an example of a Stephen Few dashboard. Too often too little thought goes into the design of these management reports. Excel is a useful tool to design and test a template before a more robust and integrated solution is sourced. Some providers supply graphs, help you develop them, and then charge by usage. Arranging the data poorly (by not linking issues together and not positioning graphs on the same point together). Not highlighting what is important (all data competing for attention). Cluttering the screen with useless decoration (too many rocket scientists toys). Weekly Reporting. Some KPIs only need to be reported weekly. Exhibit 5.5 is an example of how the KPIs could be presented. Note that while all the KPIs will be graphed over timeat least 15 monthsonly the three KPIs showing a decline in performance would be graphed. The other two KPI graphs would be maintained and used when necessary. EXHIBIT 5.5 Top five KPIs Weekly report xx xxxx 20xx. Monthly Reporting Performance measures can be shown endless ways, whether in a balanced scorecard or not. One such provider is Ergometrics. Exhibit 5.8 presents another speedometer report. Exhibit 5.9 explains how the graphs in Exhibit 5.8 are interpreted. EXHIBIT 5.7 Team Scorecard Designed in Excel Example. EXHIBIT 5.8 Team Speedometer Report EXHIBIT 5.9 How One Company Has Made the Speedometer Give More Information. Icon reports are ideal, as they tell you what is good, what is adequate, and what needs to be improved without giving away core data. Exhibit 5.10 is an example of an icon staff report that covers the CSFs and reminds staff about the strategies. Introducing meaningless variety (using a myriad of different graphs on one page, just because we can do them). Using poorly designed display media (lack of thought regarding the real issues). Encoding quantitative data inaccurately (by setting the starting scale away from zero).

“Each one of these pitfalls is explained in detail in his white paper on the topic. Reporting Performance Measures to Staff Team Balance Scorecards Exhibit 5.7 is an example of a team scorecard using Excel.”
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Kpis report
Daily Reporting. The main KPIs are reported 24/7 or daily. Exhibit 5.4 shows how they should be reported on the intranetsome form of table giving the contact details, the problem, and some history so a call can be made and the manager cannot hide poor performance.
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